Shipping and returns
Shipping your package
Packages are generally sent within 2 days of receipt of payment and are shipped via UPS with tracking and delivery without signature. If you prefer a delivery with UPS Extra with signature request, an additional cost will be applied, so please contact us before choosing this method. Whatever type of shipment you choose, we will provide you with a link to track your package online.
Shipping costs include handling and packaging charges and postage. The management costs are fixed, while the transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order. It is not possible for us to group two separate orders made separately, therefore the shipping costs will be charged for each of them. Your package will be sent at your own risk, but special attention is given to fragile items.
The boxes are adequately sized and your items are well protected.
Shop-e affida i vostri pacchi a UPS corriere unico della nostra piattaforma nonché leader mondiale come puntualità e sicurezza.
The products ordered on sicilymart.com are sent to destination within 3 - 9 days from receipt of payment. Some more complex orders or, in some cases, supplies of goods that are not provided can shift deliveries by a few days up to 15 days. Any delays are always managed, guaranteeing customers adequate compensation through reimbursement of the amount spent, additional merchandise or personalized discount vouchers.